SHIPPING
UK orders are shipped via DPD next day (order by 12pm, Monday-Thursday), £6
All international orders are shipped through DHL.
EUROPE, £20
USA, £25
REST OF WORLD, £30
When placing an order outside of the UK, your parcel may be subject to import duties and taxes. These additional charges are the responsibility of the customer. Customers who refuse their HONNA shipment are responsible for the original shipping charges, any import fees that are incurred, as well as the cost of returning the parcel to us. These charges will be deducted from your final refund once the shipment has been received.
Please also note that we do not offer free exchanges on international orders.
Unfortunately, in light of the UK leaving the European Union and the challenges that we now face, we have faced some delays with shipments within the EU. As noted above, your parcel may also be subject to import duties and taxes, these charges are the responsibility of the customer.
If you are placing an order from the EU, we will be able refund you the UK VAT charged on your order. Please do get in touch at hello@honnalondon.com and we can organise this for you.
Please allow one working day for your order to be dispatched. All orders placed over the weekend will be dispatched on the Monday.