Blue Vine Print Robe

SHIPPING
UK orders are shipped via DPD next day (order by 12pm, Monday-Thursday), £6

All international orders are shipped through DHL.

EUROPE, £20

USA, £25

REST OF WORLD, £30

When placing an order outside of the UK, your parcel may be subject to import duties and taxes. These additional charges are the responsibility of the customer. Customers who refuse their HONNA shipment are responsible for the original shipping charges, any import fees that are incurred, as well as the cost of returning the parcel to us. These charges will be deducted from your final refund once the shipment has been received. 

Please also note that we do not offer free exchanges on international orders.

Unfortunately, in light of the UK leaving the European Union and the challenges that we now face, we have faced some delays with shipments within the EU. As noted above, your parcel may also be subject to import duties and taxes, these charges are the responsibility of the customer.

If you are placing an order from the EU, we will be able refund you the UK VAT charged on your order. Please do get in touch at hello@honnalondon.com and we can organise this for you.

Please allow one working day for your order to be dispatched. All orders placed over the weekend will be dispatched on the Monday.

RETURNS

We hope you are delighted with your HONNA purchase. However, if you wish to return your order, please do contact us at hello@honnalondon.com within 14 days of receiving your order.

Unfortunately we do not offer free returns and we would advise sending the item via a recorded or tracked delivery service as we cannot be held responsible for lost or damaged garments in transit.

Providing the item is unworn, packed into the original cloth bag and the original tags remain attached, once we have received the return, we will process the refund for you. Please note that shipping costs are non-refundable.

EXCHANGES

We offer free UK exchanges on all full priced items. Please do return the item to us via a recorded or tracked delivery service as we cannot be held responsible for lost or damaged garments in transit. Providing the full priced item is returned to us unworn, packed into the original cloth bag and the original tags remain attached, once we have received your return, we will process the exchange and ship the requested item free of charge.

INTERNATIONAL RETURNS

We offer an extended 30 day returns period for all international customers. Please do note that we do not offer free returns or exchanges for international orders.

Please do allow 5-10 working days for returns to be processed from the date our warehouse receives your return.

HONNA pyjamas are designed to be oversized for maximum comfort. You can view our size conversion chart here.